Holdsafer | Secure Identity Verification

1. Information We Collect

Holdsafer collects the following information for identity verification purposes:

Full legal name as it appears on your identification
Date of birth
Email address and phone number for communication
Photographs of Australian government-issued identification documents

2. How We Use Your Information

Your information is used solely for the purpose of identity verification. We do not use your data for marketing, sell it to third parties, or retain it longer than necessary for verification purposes.

3. Data Security

All data is encrypted using 256-bit AES encryption during transmission and storage. We maintain ISO 27001 certification and undergo regular third-party security audits. Access to verification data is strictly limited to authorized personnel.

4. Data Retention

Documents submitted for verification are permanently deleted within 30 days of verification completion. Basic verification records (name, verification date, status) may be retained for compliance purposes as required by Australian law.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Lodge a complaint with the Office of the Australian Information Commissioner

6. Contact Us